Does Omor speak Darija?
Yes. Darija is a first-class language in Omor — not an afterthought. Your agents can speak Moroccan Darija, MSA Arabic, French (Moroccan or standard), and English. They can even switch languages mid-call based on the customer's preference.
How long does setup take?
3 minutes to your first live agent. Seriously. Pick a role, pick your industry, customize the name and voice, hit Publish. We pre-load 65 industry presets so you never start from scratch.
What about my caller data?
Your data stays yours. Omor is Loi 09-08 compliant (Moroccan GDPR equivalent) and GDPR ready. You control data residency. Enterprise plans include on-prem and sovereign cloud options through our Nexus AI Factory program.
Can I change agents after deployment?
Yes, anytime. Edit persona, voice, scripts, integrations — even mid-campaign. Every change creates a version bump so you can always roll back. Use Memory Commands for instant updates like "Be gentler with first-time callers."
Does it work with WhatsApp?
Yes. WhatsApp Business is a core channel. Your agents can send text, voice notes, documents, quick-reply buttons, and product catalog cards. Outbound WhatsApp campaigns are also supported.
How is this different from Vapi or SAWT IA?
Vapi gives you a voice API — you build the agent yourself. SAWT IA offers a Moroccan voice tool. Omor is a complete AI workforce platform: pre-built agents, Agent Mesh team coordination, Memory Commands, multi-channel (voice + WhatsApp + SMS), compliance packs, revenue attribution, and Darija-first. We're not a tool. We're a team.
Can an agency resell Omor?
Yes. Agency White-Label Mode lets you run Omor under your own brand, manage client workspaces, and earn a revenue share. Contact sales for agency pricing.
Is there a free trial?
Yes — 14 days free, no credit card required. You get full access to all features. After 14 days, choose any bundle or pay à la carte.
What happens if my AI makes a mistake?
Omor has Guardrails — configurable rules your agents must follow ("Never promise discounts above 15%", "Always require consent before recording"). High-risk Memory Commands go through an approval queue. You can also use Training Mode to simulate edge cases and rate responses. And you can take over any live call instantly.
What integrations do you support?
Google Calendar, Outlook, WhatsApp Business, Twilio, Stripe, CMI (Moroccan payments), HubSpot, Pipedrive, GoHighLevel, Slack, Discord, Zapier, Make, and custom webhooks. ElevenLabs for voice, Deepgram for transcription, LiveKit for real-time calls (coming Q2 2026).